1 / 7Russell Hobbs Steam Genie 2-in-1 Handheld Steamer 28370, 1700W
Steamer: Russell Hobbs Steam Genie 2-in-1 model 28370 combines handheld steaming with a ceramic soleplate for flat-surface ironing. Its 150ml tank and compact design suit quick garment touch-ups, though customer feedback is divided on crease removal and how bulky it feels.
At a glance
- Switch between steaming garments and ironing on a flat surface, without needing an ironing board for the steaming mode.
- One Temperature Technology is stated to suit iron-friendly fabrics, avoiding manual temperature adjustment.
- A ceramic soleplate is intended for ironing, while the steam trigger lock supports continuous steam delivery.
- The manufacturer claims up to 99.9% bacteria reduction in 60 seconds, tested on two bacteria types across three surfaces.
Often bought together
Pros and cons
Pros
- Two-in-one steaming and soleplate ironing offers more than a vertical-only steamer.
- Manufacturer-listed heat-up time is 60 seconds and the water tank holds 150ml.
- Customer feedback praises heating speed, steam output and the combination of steaming and ironing.
Cons
- The 150ml tank is relatively limited in capacity for longer sessions, and the manufacturer lists over 7 minutes of steaming per tank.
- Customer feedback is mixed on crease removal, so it may not satisfy buyers seeking consistently strong results on stubborn creases.
Technical specifications
16 specifications| Brand | Russell Hobbs |
|---|---|
| Model | 28370 |
| Power | 1700 watts |
|---|---|
| Voltage | 240 Volts |
| Heat-up time | 60 Seconds |
| Water tank capacity | 150 Millilitres |
| Steam output | 20g Steam Output |
| Steam time | Over 7 Minutes Steaming Time |
| Power cord | 3m Power Cord with Cord Storage |
| Temperature control | One Temperature Technology |
| Soleplate | Ceramic Soleplate |
| Automatic shut-off | Auto-Shut Off |
| Dimensions listed | 40L x 18W x 10H centimetres |
|---|---|
| Weight listed | 1.21 Kilograms |
| Colour | Dark Blue |
|---|---|
| Style | Compact |
What to know before buying
Listing details to confirm
Listing details are inconsistent on steam output and runtime. One claim gives a 15g steam burst while other details state 20g output, and steaming time is given as both over 10 minutes and over 7 minutes per tank. Check the selected listing for the applicable specification. The bacteria-reduction claim applies to two bacteria types on three surfaces in laboratory testing.
Who is it for?
A good fit for
- People wanting one handheld appliance for quick steaming and occasional flat-surface ironing.
- Buyers who value a short listed heat-up time and a compact form for garment touch-ups.
Less suited to
- Those who need long steaming sessions without refilling, given the stated 150ml tank and conflicting runtime claims.
- Buyers who need assured crease removal or prioritise a consistently lightweight, non-bulky handheld appliance.

Customer reviews on Amazon
- 5 stars
63% 63% - 4 stars
19% 19% - 3 stars
7% 7% - 2 stars
4% 4% - 1 star
7% 7%
Customer feedback highlights quick heating, strong steam output and the convenience of both steaming and ironing. Some customers find the steamer light while others consider it bulky, and reports of crease removal range from effective to ineffective. These differing experiences matter for a handheld appliance intended for touch-ups, especially if portability or stubborn-crease performance is a priority.
Positive themes
- Customers praise the quick heating time and steam output.
- Customers appreciate the steaming and ironing versatility.
Mixed feedback
- Feedback differs on whether the steamer feels lightweight or bulky.
- Opinions are divided on how well it removes creases.
Frequently asked questions
Can the Steam Genie 28370 steam and iron?
Yes. The listing describes a steaming mode and a soleplate ironing mode. For ironing, lay the garment on a flat surface. The listing says steaming does not require an ironing board.
How long does it take to heat up?
The listed heat-up time is 60 seconds.
How much water does the tank hold?
The listed tank capacity is 150 Millilitres. The stated steaming duration conflicts between over 7 minutes and over 10 minutes, so check the selected listing for the applicable figure.
Does it remove stubborn creases?
It has a ceramic soleplate and is presented as suitable for ironing tougher creases, but customer feedback on crease removal is mixed.

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