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Product guide

SwitchBot Hub 2 W32021 Smart Home Hub

Smart: SwitchBot Hub 2 W32021 combines a temperature and humidity monitor, light sensor, infrared remote control and hub for SwitchBot devices. Its listing describes Wi-Fi for remote access and Bluetooth connectivity, alongside Matter support for HomeKit.

At a glance

Combines temperature and humidity sensing, ambient-light detection and infrared remote control in one hub.
Remote temperature, humidity and light monitoring is described through Wi-Fi, with readings and changes available in graphs.
The listing claims Matter support for HomeKit and compatibility with Alexa and Google Assistant.
Infrared controls can be learned for supported appliances, with scenes and temperature-based automation described in the listing.

Price

£59.99Save 25%

Reference price: ~~£79.99~~

Price checked: 12 Nov 2026

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Often bought together

SwitchBot IP65 Indoor Outdoor Hygrometer Thermometer Wireless 3Packs, 100m Bluetooth Range, Refrigerator Thermometer, Dewpoint/VPD/Absolute Humidity Sensor, 2-Year Battery Life, Free Data Storage

£27.99

Pros and cons

Pros

Combines environmental monitoring and infrared control with a SwitchBot product hub, reducing the need for separate devices for those functions.
The light sensor is described as adjusting the display brightness to the surrounding environment.
Temperature and humidity alerts and graph-based monitoring are described for remote household checks.

Cons

Smart home integrations and appliance control depend on compatibility with the intended devices and setup.

Technical specifications

11 specifications

Identity
Brand	SwitchBot
Model	W32021
Colour	Black
Weight	36 Grams

Connectivity and controls
Wireless connection listed	Bluetooth
Control method listed	Infrared
Wi-Fi band supported	2.4GHz
Maximum supported devices	6
Compatible device listed	Air Conditioner
Buttons	2
Maximum range	10 Metres

What to know before buying

Listing details to confirm

Listing details are inconsistent: the title says Wi-Fi is supported on 2.4GHz, while the connectivity field lists Bluetooth, and the control field lists infrared. The listing also calls this the 2nd Gen Hub 2 while providing both model W32021 and model number W3202100. Confirm the network and control requirements for your setup before buying.

What’s in the box

Included

Hub 2 × 1

Who is it for?

A good fit for

SwitchBot users wanting a hub that also monitors indoor temperature and humidity.
Buyers looking to control supported infrared appliances through an app or smart-home scenes.
Households wanting remote environmental monitoring and temperature or humidity alerts.

Less suited to

Buyers who need confirmed Wi-Fi connectivity details or a specifically verified wireless control method before purchase.
Anyone needing support for an appliance that does not use a compatible infrared remote.

SwitchBot Hub 2 W32021 Smart Home Hub · photo 2 — Additional product photo 2

Customer reviews on Amazon

4.4 / 5 · 11,577 ratings

5 stars69%69%
4 stars18%18%
3 stars5%5%
2 stars3%3%
1 star5%5%

Customer feedback reports easy setup, reliable operation with SwitchBot products and appreciation for Alexa and Google Assistant compatibility. Value opinions are mixed, as are comments about button functionality and RF connectivity. These experiences matter if you intend to rely on the hub for everyday controls, but feedback does not resolve the listing's conflicting connection details.

Positive themes

Customers report that setup is straightforward and that the hub works reliably with SwitchBot products.
Customers appreciate its compatibility with Alexa and Google Assistant and the temperature and humidity sensors.

Mixed feedback

Customers are divided on value for money, with some considering it worthwhile and others finding it overpriced.
Button functionality and RF connectivity receive mixed feedback.

Frequently asked questions

What does the SwitchBot Hub 2 monitor?

The listing describes temperature, humidity and ambient-light monitoring, with remote data access and graphs.

Can it control infrared appliances?

The listing describes an infrared remote function that can learn and imitate compatible remotes. Check whether your appliance uses a compatible infrared control.

Does it support Apple HomeKit?

The listing claims HomeKit support via Matter and describes controlling supported SwitchBot products and learned infrared remotes through Apple Home.

Which wireless connection does the listing specify?

The title says Wi-Fi on 2.4GHz, while the connectivity field lists Bluetooth. The listing also describes Wi-Fi remote monitoring, so confirm the connection details relevant to your setup.