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Product guide

eufy Security S380 HomeBase 3 Smart Hub

Smart: The eufy Security S380 HomeBase 3 is a central hub for compatible eufy Security devices, with local storage and BionicMind facial recognition features. It is intended to bring supported cameras, doorbells and sensors together in the app, but it is a hub rather than a camera kit.

At a glance

Centralises compatible eufy Security devices in the eufy app.
BionicMind facial recognition is described as distinguishing familiar people from strangers.
The listing describes 16 GB of built-in storage and expansion up to 16 TB using a compatible drive.
A motion-triggered 100 dB siren is claimed for the hub.

Price

£124.99Save 21%

Reference price: ~~£159.00~~

Price checked: 12 Nov 2026

View offer Ahead of Black FridayExplore the selection

Often bought together

eufy Security Video Doorbell E340, Dual Cameras with Delivery Guard 2K FHD | Wireless Doorbell, No Monthly Fee, Built-in 8GB, Wired or Battery Powered, Colour Night Vision, AI Motion/Package Detection

£89.99

eufy Security 3K Dual Camera,Solocam S340,Security Camera Outdoor Wireless | Solar Security Camera ,360° Surveillance, Pan & Tilt, No Blind Spots,AI Detection & Tracking, No Monthly Fee,Built-in 8GB

£107.00

Pros and cons

Pros

Local storage is built in, with claimed expansion up to 16 TB, which may suit buyers seeking to keep security footage locally.
The hub is designed to manage multiple compatible eufy device types from one app.
Customer feedback reports straightforward setup and positive experiences with local storage.

Cons

Facial recognition, connection stability and response times receive mixed customer feedback.
Customer feedback raises reliability concerns, including reports of units failing after 18 months.

Technical specifications

16 specifications

Identity
Brand	eufy Security
Model	Homebase S380 (Homebase 3)

Display and video
Screen size	14 Inches
Video format listed	MP4

Camera optics
Sensor technology	CMOS
Zoom type listed	Optischer Zoom

Connectivity and controls
Wireless connection listed	Wi-Fi
Control methods listed	App
Alert type listed	Motion Only

Power and battery
Power configuration	Corded Electric
Battery energy listed	0.15 Watt Hours

Dimensions and installation
Mounting types listed	Wall Mount
Dimensions listed	11 x 7.8 x 14.3 centimetres
Weight listed	1.46 Pounds

Materials and protection
Material listed	Metal

Computing specifications
Storage listed	16 GB

What to know before buying

The listing describes a 2.5-inch SATA drive for storage expansion. Compatibility varies by connected device, and 24/7 recording is stated to work only with compatible wired eufy IndoorCam and OutdoorCam models. Cloud-based features such as thumbnail previews may send relevant images or videos to the cloud.

Listing details to confirm

Several technical fields appear inconsistent with this product being a security hub, including a 14-inch screen, CMOS sensor, optical zoom, MP4 video format and battery energy. Treat these catalogue details as unconfirmed rather than hub capabilities. The listing also gives both 16 GB built-in storage and expansion up to 16 TB. Verify the selected listing and supported devices before buying.

What’s in the box

Included

1 x eufy Security HomeBase 3

Who is it for?

A good fit for

Existing eufy Security users who want a central hub for compatible cameras, doorbells and sensors.
Buyers who want built-in local storage with the option to add a compatible 2.5-inch SATA drive.
Households interested in app-managed security alerts and BionicMind facial recognition.

Less suited to

People seeking a standalone security camera or a complete camera-and-hub bundle.
Buyers who require dependable facial recognition, connectivity or response times without first weighing the mixed customer feedback.
Anyone needing 24/7 recording across all connected devices, as the listing limits this feature to compatible wired cameras.

eufy Security S380 HomeBase 3 Smart Hub · photo 2 — Additional product photo 2

Customer reviews on Amazon

4.4 / 5 · 2,390 ratings

5 stars73%73%
4 stars13%13%
3 stars6%6%
2 stars2%2%
1 star6%6%

Customer feedback highlights easy setup and positive experiences with local storage and its capacity. Reports are mixed on facial recognition, connectivity and response speed, while some customers raise concerns about long-term reliability, including failures after 18 months. These concerns matter for a hub intended to coordinate connected devices. The listing's storage and recognition features are product claims, not proof that every setup will perform consistently.

Positive themes

Customers report that setup is easy.
Customers praise local storage and expandable capacity.

Negative themes

Some customers report reliability concerns, including units failing after 18 months.

Mixed feedback

Facial recognition receives mixed feedback, with reports of useful visitor identification as well as accuracy problems.
Connectivity and responsiveness receive mixed feedback, including reported connection problems and slow responses.