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Product guide

SwitchBot Lock Ultra Vision Pro Combo smart lock

The SwitchBot Lock Ultra Vision Pro Combo is a retrofit smart lock with facial and palm-vein recognition, alongside other listed unlocking methods. It is presented for Euro profile cylinders, with Wi-Fi connectivity and a Matter-supported Hub Mini stated as part of the set.

At a glance

  • Unlocking options are claimed to include 3D facial and palm-vein recognition, fingerprint, passcode, voice command, Apple Watch and remote control through the SwitchBot App.
  • The listing says the set includes a Matter-supported Hub Mini and names HomeKit, Alexa and Google Assistant compatibility.
  • The manufacturer describes a retrofit installation on an existing lock without drilling, with an optional Adapter Kit sold separately for uncommon door types.
  • The manufacturer says the rechargeable main battery is backed by an emergency battery and describes a low-power emergency unlocking function.
Price
£234.65Save 15%

Reference price: £276.06

Price checked: 14 Nov 2026

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Often bought together

Pros and cons

Pros

  • Multiple listed access methods give buyers alternatives to a key or keypad entry.
  • Retrofit mounting is presented as avoiding drilling or damage to the existing lock.
  • The reported recognition methods may suit hands-free entry when carrying items, as described by the listing.

Technical specifications

9 specifications
Identity
BrandSwitchBot
ModelLock Ultra Vision Pro Combo
Connectivity and controls
Wireless connection listedWi-Fi
Control methods listedRemote, Touch, Voice
Lock typeBiometric, Keypad
Dimensions and installation
Dimensions listed6.5 x 3 x 13.1 centimetres
Weight listed1352 Grams
Materials and appearance
Material listedAluminium
ColourBlack

What to know before buying

  • The manufacturer describes face and palm-vein data as stored locally and claims AES-128 encryption. These are manufacturer security claims, not independently verified guarantees.
  • Confirm compatibility with your exact door and cylinder before purchase. The listing says an optional Adapter Kit may be needed for uncommon lock designs.
  • The feature copy says three wood-grain finish stickers are included, but the explicit included-components field only names a Lock Ultra accessory installation kit. Check the selected listing for the exact bundle contents.
  • Customer feedback mentions mixed battery-life experiences and reports that a full charge can take over six hours. The listing does not specify a charging duration or battery runtime.

What’s in the box

  • Lock Ultra accessory installation kitIncluded
  • Matter-supported Hub MiniCheck selected pack
  • Three wood-grain finish stickersCheck selected pack

Check which accessories are included in your selected pack before buying.

Who is it for?

A good fit for

  • Households seeking retrofit smart-lock access through several listed methods, including facial recognition, palm-vein recognition and passcodes.
  • Buyers who want a smart lock described as compatible with a Euro profile cylinder and a Matter-supported smart-home hub.

Less suited to

  • Buyers who need a confirmed fit for an unusual door without checking adapter requirements.
  • Buyers who require a clearly stated battery runtime or charging time before choosing.
SwitchBot Lock Ultra Vision Pro Combo smart lock · photo 2
Additional product photo 2

Customer reviews on Amazon

4.4 / 5 · 246 ratings
  • 5 stars74%74%
  • 4 stars12%12%
  • 3 stars4%4%
  • 2 stars2%2%
  • 1 star8%8%

Customer feedback highlights reliability, ease of installation, build quality and quick access, including reports of fast face and palm unlocking. These impressions are relevant to a retrofit lock offering several listed entry methods, but do not establish performance for every door or user. Battery experience is mixed, and some feedback says charging can take over six hours, a practical consideration because the listing gives no battery runtime or charging specification.

Positive themes

  • Customers describe the lock as reliable and appreciate its functionality, installation and build quality.
  • Some customers report quick facial and palm unlocking.

Mixed feedback

  • Battery-life experiences are mixed, and some customers say a full charge takes over six hours.

Frequently asked questions

What unlocking methods are listed?

The product information lists 3D facial recognition, palm-vein recognition, fingerprint, passcode, voice command, Apple Watch and remote control through the SwitchBot App.

Does the set support Matter?

The feature description says a Matter-supported Hub Mini is included and names compatibility with HomeKit, Alexa and Google Assistant.

Will it fit my door?

It is presented for Euro profile cylinders and as a retrofit lock. Check your exact lock and door requirements, particularly if they are an uncommon type. The manufacturer says an optional Adapter Kit is sold separately.

What do customers report about battery charging?

Feedback is mixed on battery life, with some reports saying a full charge takes over six hours. The supplied product information does not give a charging time or runtime.

SwitchBot Lock Ultra Vision Pro Combo smart lock · photo 3
Additional product photo 3

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