# Lancôme Bi-Facil Double Action Eye Makeup Remover, Model 78228

Double Action Model: Lancôme Bi-Facil is a shake-activated, bi-phase eye makeup remover designed to dissolve waterproof mascara and other eye makeup. Its oil and water phases are claimed to remove long-wearing products without a greasy residue, with a formula described as suitable for sensitive eyes and contact lens wearers.

- [Original product page](https://bargainpostbox.co.uk/product/lancome-bi-facil-double-action-eye-makeup-remover)
- [View offer](https://bargainpostbox.co.uk/visit/lancome-bi-facil-double-action-eye-makeup-remover)
- Market: UK
- Language: en-GB
- Currency: GBP
- Model: 78228
- Category: Beauty & Health > Skin Care
- Price: 19.60 GBP
- Previous price: 28.00 GBP
- Discount: 30%
- Price checked: 2026-11-12T14:49:27.086Z
- Rating: 4.6 / 5
- Reviews: 966

Prices and deal status are the latest recorded data, not a guarantee of availability. Confirm the price and availability with the store.

## At a glance

- The two phases are mixed by shaking before each use.
- The oil phase is described as dissolving stubborn, waterproof makeup, while the water phase refreshes and conditions.
- The listing says the finish is non-oily and non-sticky.
- Instructions suggest applying with a saturated cotton round over closed eyes before gently wiping.

## Pros

- Designed for waterproof and long-wearing eye makeup as well as everyday traces.
- Shake-to-activate format makes the two-phase use process clear.
- Customer feedback reports effective removal and a gentle feel, including for sensitive eyes.

## Cons

- The two-phase formula needs shaking before each use.
- Opinions on whether the product justifies its cost are mixed.

## Specifications

### Identity
- Brand: Lancome
- Model number: 78228
### Dimensions and weight
- Dimensions and listed weight: 13 x 4.5 x 4.5 cm; 150 g
### Origin
- Country of origin: France

## Before you buy

- The sensitive-eye and contact-lens suitability, gentle-removal, and non-greasy-finish statements are product claims, not independent guarantees. Follow the stated directions and stop use if irritation occurs.

## A good fit for

- People looking for a dedicated eye makeup remover for waterproof mascara and long-wearing makeup.
- Buyers who prefer a shake-activated liquid and are seeking a formula described as suitable for sensitive eyes or contact lens wearers.

## Less suited to

- Shoppers who want a formula that does not require shaking before use.
- Buyers who prioritise consistently low-cost makeup removal, as customer views on value are mixed.

## Customer feedback

Customer feedback highlights effective removal, including waterproof mascara, alongside a gentle feel and positive impressions of quality and softness. For buyers removing long-wear eye makeup, those reported strengths are relevant to the product’s stated purpose. Opinions on value are mixed, so its price may matter more to buyers seeking frequent or budget-focused use.
- Positive themes: Customers report effective makeup removal, including waterproof mascara.
- Positive themes: Feedback describes the formula as gentle and suitable for sensitive eyes.
- Positive themes: Customers also respond positively to product quality and softness.
- Mixed feedback: Opinions on value for money differ, with some customers finding it worth the price and others not.

## Frequently asked questions

### Does Lancôme Bi-Facil remove waterproof mascara?
The listing describes its oil phase as dissolving waterproof mascara and other stubborn eye makeup. Customer feedback also reports effective removal, including waterproof mascara.
### Does it need to be shaken before use?
Yes. Shake the bottle before each use to mix its oil and water phases.
### Is it suitable for contact lens wearers?
The listing describes it as suitable for contact lens wearers and sensitive eyes. This is a product claim rather than a guarantee for every user.
### How is it applied?
The supplied directions say to shake well, saturate a cotton round, hold it over closed eyes to soften makeup, then gently swipe away and repeat as needed.

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- [GATINEAU Age Benefit Youth Revitalizing Oil-Serum 30ml \| Anti-ageing face oil serum for lines and wrinkles. Hydrates, brightens and helps improve the appearance of skin radiance](https://bargainpostbox.co.uk/visit/lancome-bi-facil-double-action-eye-makeup-remover)
- [GATINEAU Age-Defying Face & Eye Duo \| Anti-ageing skincare with Miracle Eye Contour Cream and Collagene Expert Ceramide Cream. Helps brighten, smooth & plump skin](https://bargainpostbox.co.uk/visit/lancome-bi-facil-double-action-eye-makeup-remover)
- [The INKEY List Oat Cleansing Balm 150ml - New & Improved Formula \| 5% Oat Kernel Oil and Sea Buckthorn Removes Makeup and Spf in 30 Seconds, Soothing and Supporting The Skin Barrier](https://bargainpostbox.co.uk/visit/lancome-bi-facil-double-action-eye-makeup-remover)

## Add-ons

- [Lancôme Bi-Facil Eye Makeup Remover, Non-Oily, Bi-Phase, Dissolves Waterproof Mascara, Instant Action, Gentle for Sensitive E](https://bargainpostbox.co.uk/visit/lancome-hypnose-custom-wear-volume-mascara-black-6-2ml)

## Images

![Lancôme Bi-Facil Double Action Eye Makeup Remover, Model 78228 — 1](https://bargainpostbox.co.uk/i/JWF2coat7wOHzS7EkdGasibHpTpSMi5aymt7GLcJyWa0pza4dmO8EYKaTxp-BT8REz83ojGMe5xXKGsT9UmszINVhTmA91IIlgapSCf5I1CQlMFu8hPn7gLU.jpg)

![Lancôme Bi-Facil Double Action Eye Makeup Remover, Model 78228 — 2](https://bargainpostbox.co.uk/i/6AvQlzyKV7rW6Dj0zaElEdiefRmoKP-qv9NcVEKTGDti7aX-6sP7Ah0CsY_YxfEPeWBDcIMIzLXgBT4Hr0tJZ45jd-o84S_mmenAdAj_7jHeTD_uni_oWRzA.jpg)

![Lancôme Bi-Facil Double Action Eye Makeup Remover, Model 78228 — 3](https://bargainpostbox.co.uk/i/XWUqFw8RXGjv2VgaUrL0JL5oCacMF5LkaYX36rWVnhYwOUJ9kCq4WKB7lKBNPOANy1cmPvy3ShGjtsRyxIldW1Ho-yATIxQ-XOAh3FRBoOr2oV8DMSn2vza6.jpg)

![Lancôme Bi-Facil Double Action Eye Makeup Remover, Model 78228 — 4](https://bargainpostbox.co.uk/i/yv24qKlpMgPdNwQFg5QiwVIv-5wcSBtPOiABEtEBddWyaJ9_eXBUjC7s7QdODjs7UfSmN99CsjPbWGIXEglyGITD6BXLzsXFXVaSJADCW_WeYu-Eql60a_RF.jpg)

![Lancôme Bi-Facil Double Action Eye Makeup Remover, Model 78228 — 5](https://bargainpostbox.co.uk/i/bDw_eBMlyNwgn0wkNYcUPq8LKtPKeS5rtIQcvihqkJHkgw7ChPLXy2mO2nty_8T35Z_qcZy5WhkUqgJA8K6YxGmjtWk2W05wEkAEzF0lWDYVhWMcZmudWvTJ.jpg)

![Lancôme Bi-Facil Double Action Eye Makeup Remover, Model 78228 — 6](https://bargainpostbox.co.uk/i/wy15IlJPphoW-W8fYd5jvhNb_OW6OdMvInx65GWuuQoIxW_PIY9yhq4t6kEdKmRCKignTkfDJw8FWrklOE-777H3m1XmfDgxpYanwK5gUA1FPlIpzOpI92HK.jpg)

![Lancôme Bi-Facil Double Action Eye Makeup Remover, Model 78228 — 7](https://bargainpostbox.co.uk/i/Wrm44xTHzguRp2XRpHRZewgp70OINTf4FXE9dWgihSf9-k9XH-jAfbQ-I4EPGUxH6uAXfMMYZVjxefeLKJq65M82WqcN_JitsRMKSDP2F08wLVtSW2hzMyd9.jpg)