Dimplex Helmsdale Optiflame 2KW Inset Electric Fire, Chrome

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Product guide

Dimplex Helmsdale Optiflame 2KW Inset Electric Fire, Chrome

The Dimplex Helmsdale Optiflame is a chrome-effect inset electric fire with a claimed 2kW heater and adjustable LED flame effect. Its inset format is intended for a fireplace opening, and the listing describes options for 16- or 18-inch openings.

At a glance

LED flame effect can be used without the heater for ambience outside heating periods.
Listing describes variable flame intensity and additional flame colours.
Heater is described with 1kW and 2kW settings and thermostatic temperature control.
Remote and manual controls are stated for operation.
Manufacturer feature text says the fire is designed for 16- or 18-inch fireplace openings.

Price

£273.00Save 24%

Reference price: ~~£360.00~~

Price checked: 12 Nov 2026

View offer Ahead of Black FridayExplore the selection

Often bought together

Dimplex Spacer Kit Inset Fire Frame for Optiflame Electric Fires | Converts inset fire to freestanding fireplace. Classic black finish. Suiteable for Helmsdale Inset Fires

£35.00

Pros and cons

Pros

Separate flame-only operation lets you use the visual effect without running the heater.
Two stated heat settings and a thermostat allow more choice than an all-or-nothing heater.
A chrome-effect surround and several listed fuel-bed styles offer a configurable fireplace look.

Cons

The concealed fan heater may produce operating noise, and customer feedback on noise is mixed.

Technical specifications

20 specifications

Identity
Brand	Dimplex
Model	Helmsdale Chrome Inset Fire

Heating and power
Power configuration	mains electric
Heat output	2 Kilowatts
Heating coverage	20 square meters
Ventilation type	Vent Free
Special features	Adjustable Flame, Adjustable Thermostat, Led Flame, Multicolor Flame, Safety Shut Off
Power consumption	14 Watts
Heating element	electric

Dimensions and installation
Dimensions listed	18D x 51.7W x 61.3H centimetres
Weight listed	14.5 Kilograms
Installation type	Inset
Inset depth	9 Centimetres
Compatible fireplace opening claim	18 Inches

Materials and appearance
Material listed	Metal, Plastic
Finish	Chrome effect
Colour	Chrome
Orientation	Forward-facing
Shape	Rectangular

Battery
Battery requirement	1 CR2032 batteries required. (included)

What to know before buying

Listing details to confirm

Check the fireplace opening and inset depth against the listed dimensions before purchase. The listing describes 16- or 18-inch openings, while its maximum-compatible-size field states 18 Inches. Its dimensions and 9cm chamber depth are listed separately, so confirm fit for your surround. The listed 14 Watts power consumption is inconsistent with the separate 2 Kilowatts heat-output claim and should not be treated as the heater's power rating without clarification.

What’s in the box

Included

Fuel-bed pieces: crystals, coals and logs
Instructions
Main fire
Remote control

Who is it for?

A good fit for

Buyers replacing an existing inset electric or gas fire who have a compatible fireplace opening.
Those wanting a flame display independently of heat, with adjustable LED effect and thermostat-controlled heating.
Rooms where a 1kW or 2kW top-up heater is suitable.

Less suited to

Buyers needing a freestanding fire without a compatible inset opening.
Anyone prioritising quiet operation or wanting assurance that the remote will work consistently, given mixed customer reports.

Dimplex Helmsdale Optiflame 2KW Inset Electric Fire, Chrome · photo 2 — Additional product photo 2

Customer reviews on Amazon

4.1 / 5 · 158 ratings

5 stars56%56%
4 stars25%25%
3 stars5%5%
2 stars4%4%
1 star10%10%

Customer feedback highlights the appearance, flame effect, heat output and fit in 18-inch fireplaces as positives. Noise, remote-control performance and general functionality receive mixed reports, including a reported squeak after a day of use and reports that the remote or fire did not work. For buyers, the reported heat and flame appeal align with the listed LED effect and 1kW or 2kW heating options, while noise and control concerns matter for regular use. The aggregate ratings lean positive but include a notable low-rating share, so they do not resolve those individual concerns.

Positive themes

Customers are reported to praise the appearance and flame effect.
Feedback describes heat output as better than some customers expected and mentions a good fit in 18-inch fireplaces.

Mixed feedback

Noise feedback varies, including reports of an annoying squeak after 24 hours.
Reports on remote control and functionality range from working well to not working at all.

Frequently asked questions

Can the flame effect run without heat?

Yes. The listing describes a flame-only mode, allowing the LED flame effect to run without the heater.

What heat settings does it offer?

The feature text states 1kW or 2kW heat settings, with thermostatic temperature control.

What fireplace opening does it fit?

The listing describes installation in 16- or 18-inch openings, but its maximum-compatible-size field says 18 Inches. Check your opening and available inset depth before buying.

Is a remote control included?

The listed included components name a remote control. Customer feedback on remote functionality is mixed.